Terms and Conditions —
51games Online Casino & Sportsbook

01 Agreement to These Terms

These Terms and Conditions ("Terms") govern the relationship between 51games ("the Platform," "we," "us," "our") and any person ("you," "the Player," "the User") who accesses or uses the services available at 51games.click, including all associated mobile interfaces, features, and communications.

By completing the registration process or by continuing to use the 51games platform after any update to these Terms takes effect, you agree to be bound by the most current version of this agreement. We reserve the right to update or modify these Terms at any time. Material changes will be communicated to registered accounts via the email address on file. Continued use of 51games after a notification constitutes acceptance of the revised Terms.

These Terms should be read together with the 51games Privacy Policy and the Responsible Gaming Policy, both of which are incorporated into this agreement by reference.

02 Eligibility and Age Requirements

To register and use 51games, you must meet all of the following eligibility requirements at the time of registration and on a continuing basis:

• You must be at least 21 years of age. This is a hard requirement under applicable Philippine gaming regulations. 51games applies age verification checks during and after account registration. Any account found to belong to a person under 21 will be immediately suspended and all funds returned net of any bonuses claimed.
• You must be a resident of the Philippines or otherwise located in a jurisdiction where your use of online gaming platforms is lawful.
• You must be acting on your own behalf and not as an agent for, or on behalf of, any other person.
• You must not have been previously excluded or banned from 51games under any previous account or username.
• You must not be accessing the platform through a VPN, proxy, or any other method intended to disguise your actual geographic location.

03 Account Registration and Security

3.1 One Account Per Player

Each person is permitted to hold exactly one registered account on 51games. Creating multiple accounts — whether using different email addresses, mobile numbers, or payment methods — is a serious violation of these Terms and will result in all associated accounts being permanently closed. Any pending withdrawals from duplicate accounts may be forfeited.

3.2 Accuracy of Information

You must provide accurate, complete, and current information when registering your 51games account. This includes your full legal name, date of birth, email address, and mobile number. Providing false information — including using another person's identity — is a breach of these Terms and may constitute fraud under Philippine law. 51games may request supporting documentation to verify any information provided at any time.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your 51games account password and for all activity that occurs under your account. You must:

• Not share your login credentials with any other person under any circumstances.
• Log out of your account after each session, particularly on shared or public devices.
• Notify 51games support immediately if you suspect unauthorised access to your account.
• Use a strong, unique password that is not used on any other platform.

51games will never contact you to request your password. Any communication claiming to be from 51games and asking for your password should be treated as fraudulent and reported immediately.

3.4 Know Your Customer (KYC) Verification

51games is required to verify player identities under applicable anti-money laundering and gaming regulations. You may be required to submit identity documents — including a government-issued ID, proof of address, and proof of payment method — at any stage, including before your first withdrawal or following any significant deposit activity. Failure to complete KYC verification will result in withdrawal requests being held until verification is complete.

04 Deposits and Withdrawals

4.1 Accepted Payment Methods

51games accepts deposits and processes withdrawals via the following Philippine payment channels: GCash, Maya, GrabPay, Coins.ph, InstaPay and PESONet bank transfers, BDO, BPI, and UnionBank online banking, and Visa/Mastercard debit and credit cards. All transactions on 51games are denominated in Philippine Peso (₱). No foreign currency accounts or conversions are applied.

4.2 Minimum and Maximum Transactions

The minimum deposit amount is ₱50. The minimum withdrawal amount is ₱100. Maximum single withdrawal amounts vary by payment method and account tier. Players who have completed full KYC verification are eligible for higher withdrawal limits. For large withdrawals exceeding ₱50,000, additional documentation may be required.

4.3 Deposit Processing

GCash and Maya deposits reflect in your 51games wallet within seconds of the transaction being confirmed. Bank transfers via InstaPay are typically reflected within a few minutes during banking hours. PESONet transfers may take up to one banking day. 51games does not charge fees on deposits, though your payment provider may apply their own transaction charges.

4.4 Withdrawal Processing

Withdrawal requests from verified 51games accounts are processed 24 hours a day, 7 days a week. GCash and Maya withdrawals are typically completed in under five minutes. Bank transfers may take 1–2 business days depending on the receiving institution. 51games does not charge withdrawal processing fees. Players are responsible for any charges imposed by their own bank or e-wallet provider.

4.5 Bonus-Related Withdrawal Restrictions

Funds received as part of a promotional bonus or free bet credit are subject to the wagering requirements specified in the applicable promotion terms. Withdrawal of bonus-derived funds before those requirements are met may result in the bonus balance being forfeited. Players can always withdraw their own deposited funds that are not subject to active bonus wagering requirements.

4.6 Anti-Money Laundering

51games is committed to compliance with applicable Philippine anti-money laundering legislation. Deposits must be made from payment methods registered in your own name. We do not accept third-party deposits. Any suspicious transaction patterns may trigger an internal review and temporary hold on withdrawals pending investigation. 51games may report suspicious activity to relevant Philippine authorities as required by law.

05 Betting and Gaming Rules

5.1 General Betting Rules

All bets placed on 51games are subject to these Terms and to the specific rules applicable to the relevant game or market. Minimum and maximum bet limits are displayed within each game or betting market. 51games reserves the right to adjust these limits at any time.

5.2 Void Bets

A bet may be voided and the stake returned in the following circumstances:

• A sporting event is postponed or abandoned before completion of the minimum required play as defined in the relevant sport's rules.
• A live casino game is interrupted due to a technical failure before the round is completed.
• A bet was placed at an obviously erroneous price caused by a technical error on the 51games platform.
• A bet was placed on a market that was opened in error or with incorrect parameters.

5.3 Obvious Errors in Odds

If a bet is placed at odds that are clearly and materially incorrect due to a system error or human error, 51games reserves the right to void that bet and return the stake, regardless of whether the bet has already been settled. "Clearly incorrect" means a price that no reasonable person would expect to be the genuine market price — for example, a 1:100 favourite listed at 10.00. 51games will notify affected players when this occurs.

5.4 Live Betting

Live in-play betting markets are subject to delays between observed events and odds updates due to data transmission times. Bets placed on live markets are accepted at the odds displayed at the time of confirmation, not at any odds visible before the confirmation screen. 51games is not responsible for outcomes that result from a player acting on information observed before the bet was technically accepted.

06 Bonuses and Promotional Offers

From time to time, 51games offers bonuses, free bets, cashback, and other promotional incentives to registered players. The following general terms apply to all 51games promotions unless a specific promotion states otherwise:

• Bonuses are available to eligible accounts only. 51games reserves the right to determine eligibility at its discretion.
• Each promotion may only be claimed once per player, per household, per device, and per payment method.
• Bonus funds are subject to wagering requirements before they can be converted to withdrawable cash. Specific requirements are stated in each promotion's terms.
• Wagering requirements must be met within any stated expiry period. Unexpired, unmet bonus balances will be removed from your account at the end of the validity period.
• 51games reserves the right to modify, suspend, or cancel any promotion at any time. Players with active bonus balances at the time of cancellation will have their remaining wagering requirements adjusted appropriately.
• Attempting to abuse, exploit, or systematically manipulate bonus terms — including through matched betting techniques designed solely to clear wagering requirements without genuine play — is a breach of these Terms and may result in account suspension.

07 Prohibited Conduct

The following activities are strictly prohibited on the 51games platform. Engaging in any of these may result in immediate account suspension, forfeiture of balance, and reporting to relevant authorities:

• Collusion: Coordinating with other players to manipulate game outcomes or exploit live casino games collectively.
• Cheating software: Using bots, automated software, scripts, or any other program to interact with 51games in a way not permitted for human players.
• Fraud: Using stolen credit cards, compromised payment accounts, or misrepresented identity to fund or operate an account.
• Money laundering: Using 51games as a channel to process, layer, or integrate funds derived from unlawful activity.
• Bonus abuse: Systematic exploitation of promotional terms through multi-accounting, artificial wagering patterns, or coordinated use of multiple devices.
• Chargebacks: Initiating a payment reversal through your bank or e-wallet provider for deposits that were genuinely made to your 51games account.
• Account sharing: Allowing another person to access or use your registered 51games account, whether for play or for withdrawals.
• Interference: Attempting to access, disrupt, or reverse-engineer any part of the 51games platform infrastructure.

08 Account Suspension, Closure, and Termination

8.1 Suspension by 51games

51games may suspend or close any player account at any time, with or without prior notice, for any of the following reasons: breach of these Terms, failure to complete identity verification, suspected fraudulent activity, regulatory compliance requirements, or at our own reasonable discretion. During a suspension, access to funds may be temporarily restricted pending investigation.

8.2 Closure by the Player

You may request the closure of your 51games account at any time by contacting support. Any remaining balance (net of active bonus requirements) will be returned to your verified payment method within a reasonable timeframe. Accounts closed under self-exclusion cannot be reopened during the exclusion period under any circumstances.

8.3 Dormant Accounts

An account that has had no login activity for a continuous period of 12 months or more will be classified as dormant. 51games will notify the registered email address before applying dormant account status. Administrative fees may be applied to dormant accounts in accordance with applicable regulations. Players may reactivate a dormant account by contacting support and completing any required verification steps.

09 Responsible Gaming

51games is committed to providing a safe and responsible gaming environment. We offer the following tools to help players manage their activity:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account. Reductions take effect immediately.
• Session Time Reminders: Set alerts that notify you after a specified period of continuous play.
• Self-Exclusion: Voluntarily restrict access to your account for a defined period ranging from 24 hours to permanent exclusion.
• Reality Checks: Regular prompts during gameplay reminding you of time spent and amounts wagered in the current session.

If you believe you may have a gambling problem, we encourage you to use the self-exclusion tool immediately and seek assistance from professional support services available in the Philippines. 51games staff are trained to identify signs of problem gambling and to apply protective measures when necessary.

Full details are available on our Responsible Gaming page. Responsible gaming tools are available to all registered 51games players in their account settings at any time.

10 Intellectual Property

All content on the 51games platform — including but not limited to logos, trademarks, game interfaces, software, text, graphics, audio, and video — is the property of 51games or its licensed content providers and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, display, or exploit any 51games content for any commercial or non-personal purpose without prior written permission.

Access to 51games does not grant you any ownership rights over any content on the platform. All rights not expressly granted under these Terms are reserved by 51games.

11 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, 51games shall not be liable for:

• Any loss of winnings, revenue, profits, or data resulting from a technical failure, service interruption, or force majeure event beyond our reasonable control.
• Losses arising from your own failure to comply with these Terms, including failure to secure your account credentials.
• Indirect, consequential, or punitive damages of any nature arising from the use of the 51games platform.
• Losses caused by your reliance on inaccurate information obtained from third-party sources when making betting decisions.

51games' total liability to any individual player for any claim arising from the use of the platform shall not exceed the total amount deposited by that player in the 12-month period preceding the claim. Nothing in these Terms limits 51games' liability for fraud, gross negligence, or any liability that cannot be excluded by law.

51games provides the platform "as is" and makes no warranties of any kind, express or implied, regarding the availability, reliability, accuracy, or completeness of any information or service on the platform.

12 Privacy and Data Protection

51games collects, processes, and stores personal data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and as detailed in the 51games Privacy Policy. By using the platform, you consent to the collection and use of your personal data as described in that Policy.

We collect personal data for the purposes of account administration, identity verification, payment processing, fraud prevention, customer support, and compliance with legal obligations. We do not sell your personal data to third parties. Data shared with licensed partners (such as payment processors and game providers) is subject to those parties' own privacy policies and is limited to what is necessary for service delivery.

You have the right to access, correct, and request the deletion of your personal data held by 51games, subject to any legal retention requirements. To exercise these rights, contact us at support@51games.click.

13 Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from or in connection with these Terms, your account, or your use of the 51games platform shall be subject to the exclusive jurisdiction of the appropriate courts or regulatory bodies of the Philippines.

If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

14 Contact Information and Dispute Resolution

For any questions, concerns, or complaints regarding these Terms or your 51games account, please contact our support team through the following channels:

• Email: support@51games.click
• Live Chat: Available 24/7 through the 51games website
• Response Time: General enquiries within 24 hours; formal complaints within 5 business days

For formal disputes, please submit a written complaint to support@51games.click with the subject line "Formal Complaint" and include your registered account username, a detailed description of the issue, and any supporting documentation. 51games will acknowledge receipt and provide a formal response within 5 business days. If you are not satisfied with the outcome, you may escalate the matter to the relevant Philippine gaming regulatory authority under which 51games is licensed.